Shipping Policy

Shipping Policy

Thank you for shopping at Divya Collections Jewellery! We are committed to delivering your handmade jewellery with care and efficiency. Please review our shipping policy below:

1. Processing Time:

• Orders are typically processed within 5–10 business days (excluding weekends and holidays). During peak seasons, processing times may be slightly extended, but we strive to ship your order as soon as possible.

1. Shipping Methods and Times:

• We offer standard and expedited shipping options.
• Standard shipping typically takes 5 to 15 days for delivery within India.
• Expedited shipping options are available for faster delivery, with estimated delivery times of  3 to 7 days.

1. International Shipping:

• At present, we don’t have shipping facilities for international orders.

1. Shipping Costs:

• Shipping costs are calculated based on your location and the weight of your order. You can view the shipping costs during the checkout process before confirming your order.

1. Tracking Your Order:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment through our website or the carrier's website.

1. Order Modifications and Address Changes:

• If you need to modify your order or change the shipping address, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, we are unable to make changes.

1. Delivery Issues:

• While we strive for timely delivery, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier delays. We appreciate your patience in such situations.

1. Lost or damaged packages:

• In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure a satisfactory outcome for you.

1. Customs and Import Taxes:

• International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. These charges are not included in the item price or shipping cost and are the buyer's responsibility.

1. Contact Us:

• If you have any questions or concerns regarding our shipping policy, please contact our customer support team through our Contact Us page on the website. We are here to assist you and ensure a smooth shopping experience.

By placing an order with Divya Collections Jewellery, you agree to accept and comply with our shipping policy. We appreciate your business and look forward to serving you with beautiful handmade jewellery delivered straight to your door!